At the Pet Parlour, we are a dedicated staff of pet grooming professionals who take great care and pride in our work. We provide the best of both worlds; a health benefit and a pampering beauty experience. Every dog, young or old, is treated with respect and kindness to help them through their grooming session. Our shop’s grooming standards are designed to create a consistency in styling, while providing quality service.

If your pet has a special need, our goal is to make their experience as comfortable as possible. Caring for animals is a deep passion for everyone and the craft of pet grooming is taken just as seriously. Grooming can seem glamorous, but stress can cause underlying conditions to be exacerbated, so keeping stress levels at a minimum is essential. Making your pet’s grooming a positive experience each and every visit is of the utmost importance to us.

What makes us groomers and why do we love it? We have patience. We have variety in our work because each dog is different and has its own grooming needs. Sometimes we deal with challenging pets; we stay calm. It is in our groomers’ nature to greet any challenge and embrace it with calmness. It is extremely rare when we have to call an owner and tell them we could not finish a groom because the challenge surpassed our abilities. If you do have a challenging pet, please be assured he/she will be treated with the utmost kindness and patience.

  • jamie-bio

    Your Parlour stylists

    Jamie Hagenow, Owner

    My love for animals began at a young age. As a volunteer, benefactor, advocate, activist and groomer, my passion for animals knows no bounds. After graduating from Northern Illinois University with a degree in Public Relations and Corporate Communications, I was recruited by the local NBC affiliate in Colorado Springs, CO to be an Advertising Account Executive. After several years of working in corporate America, and being far from friends and family, I decided my true purpose in life was unfulfilled and that it was time to pursue a different career path. I returned to the Midwest where I attended the Academy of Dog and Cat Grooming Arts in Arlington Heights, IL. It has always been my destiny to own a business where I am able to work with animals and their people, and to make a real difference in the lives of both. Welcome to the Pet Parlour.

  • kimi

    Kimi, Stylist

    In 2007 I graduated from the Wisconsin School of Professional Pet Grooming. Shortly thereafter I joined the Pet Parlour team where I have been happily grooming since. I am a devoted pet-mom to two Chihuaha’s, 3 felines and several beautiful birds. I spend my free time pet-sitting for family and friends and volunteer grooming shelter dogs.

  • Jennifer, Stylist

    At the age of 15 I was hired as a bather/brusher at Groomingdale in Long Island, NY. After several years of learning from their experienced grooming staff my military family relocated to Coral Springs, FL where I was hired as a bather/brusher at The Bow Wow.

    Five years ago I moved to Madison, WI where I have continued and expanded my grooming career. I joined the Pet Parlour staff in April 2016. I am also a pet-mom to 2 cats, Aries and Sookie as well as 2 rats, Razzle and Twizzler.

  • Catharine, Stylist

    I fell in love with my first German Shepherd dog at the age of 12. After several years which included fire fighting, training horses, a college degree in Environmental Science and three amazing children, I am back to indulging my passion of dogs. I happily joined the Pet Parlour team in January 2018. In my free time I train German Shepherd and Belgian Malinois dogs in the sport of Schutzhund and rehabilitate Pit Bull Terriers from shelters.

  • Cam

    Cam, The Ham

    I arrived at the Pet Parlour in March of 2015 at approximately 8 months old. I was found outdoors and the man who had taken me in was no longer able to care for me. Instead of surrendering me to the local shelter, I was taken to the Pet Parlour under the pretense of being a temporary foster resident. When I arrived, I was neutered, mirco-chipped and vaccinated. I then proceeded to steal the hearts of both the staff and clients and my permanent residence was solidified.

    Please feel free to pet me whenever you see me, I am very friendly and love attention. I am also a huge goof and that is how “Cam” evolved into “Cam the Ham.”